Available for selected product and service design work

Nia CalderProduct designer for public-facing services

I design planning and scheduling tools that make the next decision easier to understand.

Review case studies Email Nia

01After-dark transit plannerTransit
02Shared clinic schedulingService design
03Creative review handoffCollaboration
04Course planning mapEducation

Selected case studies

Problems, contribution, and the change that followed.

01 / Transit

After-dark transit planner

A route-planning prototype for travelers comparing limited evening services and unfamiliar transfers.

Blank transit research cards, colored tokens, string, and a dark-screen device between two partial participant shoulders

Role: Product design and research
Year: 2026
Scope: Transit
Research
Interaction design

Contribution and decisions

I mapped the points where route options became hard to compare, then reorganized the prototype around departure certainty, transfer effort, and the last available service. The revised flow keeps those tradeoffs visible before a traveler chooses a route.

02 / Service design

Shared clinic scheduling

A fictional scheduling tool for people coordinating appointments across family members and community services.

Blank color-coded cards and string arranged as a fictional service-blueprint workshop

Role: Service and interaction design
Year: 2025
Scope: Service design
Scheduling
Prototype

Contribution and decisions

I separated availability, travel constraints, and confirmation into a short sequence instead of asking for every detail at once. The prototype gives coordinators a review step before any appointment choice is treated as final.

03 / Collaboration

Creative review handoff

A review workspace concept that keeps unresolved feedback visible as files move between teams.

Three blank paper phone frames arranged as a fictional account-recovery prototype flow

Role: Product designer
Year: 2025
Scope: Collaboration
Workflow
Interface system

Contribution and decisions

I studied where comments lost context between review rounds and designed a frame-based status model. Reviewers can see the decision, the current owner, and what still needs resolution without opening several disconnected threads.

04 / Education

Course planning map

A university planning prototype that shows requirements before students commit to a term.

Role: Interaction design
Year: 2024
Scope: Education
Information design
Planning

Contribution and decisions

I brought prerequisites, open choices, and remaining requirements into one planning view. The direction helps a student compare possible paths before moving into the registration step; it does not claim to replace academic advice.

Profile / working method

Design decisions need a clear reason.

I work from research signals to tested interface direction, keeping the product question visible as the details develop. My role often includes framing the problem, mapping flows, prototyping, and helping a team decide what to test next.

I value case studies that name constraints and contribution plainly. A useful explanation can show strong judgment without turning every project into a success metric.

Methods and tools

A working set for product questions.

Strategy

Product framing

Research

User research

Design

Interaction design
Prototyping

Collaboration

Decision workshops

Quality

Accessible product review

Experience

Roles behind the practice.

2023 — Present

Product designer

Independent practice

Frame and prototype planning, scheduling, and collaboration tools with small product teams.

2020 — 2023

Interaction designer

Northline Product Lab (fictional)

Worked with researchers and engineers on service flows and accessible interface systems.

Education

Study and continued learning.

2016 — 2020

BA, Interaction Design

Harbour School of Design (fictional)

Focused on service design, interface prototyping, and accessible information systems.

Have a product question worth untangling?

nia@example.com